The plugin crashes when loading sounds

If the instrumen crashes when you change articulations, it’s most likely that the sample pool wasn’t downloaded completely.

Make sure you’re using the latest version of the plugin before proceeding.

 One last check before we go:
Please, make sure you’re not storing the samples in a system-reserved folder. This might restrict the plugin’s access to the files and break things.

 To fix this:
1. Make sure that the size of the sample pool is the same as stated on the product’s website. You can see this listed under the Format tab, by the bottom of the page.
2. If the size differs or there’s a collection of .rar archives instead of a bunch of .ch1 files, please, download the latest version of Pulse.
3. Open Pulse.
4. Right-click (if you’re on a Mac and don’t have the right mouse button, this may be mapped to either a double-finger tap or click while holding the option key) on the cover image of the instrument you’d like to re-download.
6. Select “Delete” and confirm.
7. Click on “Install” to download the samples again.
8. Follow the steps as described here to locate the samples inside the plugin.